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WareRite
  • Home
  • Products
    • Quartz-Natural Stone >
      • Quartz
      • Natural Stone
      • Vanities
      • Sinks/Lavs
    • Laminate-Solid Surfaces >
      • Post-Formed
      • Custom Laminate
      • Solid Surface-Wood
    • Bath >
      • Semi-Custom Vanity
      • Tub & Shower
      • Technical Information
    • Policies >
      • WareRite Advantage
      • Glossary
      • Corian
  • Wood
    • Wood Colors & Edges
    • Wood Gallery
  • Contact
  • Support

WARERITE Advantage

“If there were only one metric that could measure the future success of your company, it would be a survey to see how many of your customers would recommend you to their friends, family and associates."
kitchen countertops distributor, countertops distributor, countertop distributor, countertops manufacturer, countertop manufacturer, vanity tops distributor, sink distributor, quartz countertops distributor, laminate countertops distributor, wood countertops, distributor, granite countertops distributor, bathroom distributor, warerite

​WARERITE Advantage

We believe that the success of an installed product is heavily based upon the customer’s experience.
Therefore, our mission and goal, for our INSTALLPRO division, is to ensure a quality outcome that does more than match the customer’s expectations. It exceeds it! It results in customers who will esthetically recommend your business to all their friends, family and colleagues.

Communications

Customer Service
  • 1st call within 24-48 hours
  • Confirm order scope and specifications
  • Inform the customer of the process & requirements for the job
  • Inform the customer of our commitment to “Perfect 10”
  • Schedule the template & Install
  • Provide reminder calls 2 days before site visit
 
Installer Calls
  • Same day as site visit
  • Informs the customer on their current timetable
  • Provides more accurate time of arrival

Trained Installer

Technically
  • Based spectrum of product knowledge, laminates, solid surfaces and stone
  • Site preparation, protect your home, flooring & furnishings
  • Skilled with tear-outs and haul-aways Knowledgeable of care and use of materials

Customer Service
  •  Trained in customer service
  • Dressed Professionally, customer branded Hats and INSTALLPRO shirts
  • Gives introductions and reaffirms our commitment to “Perfect 10”
  • Discusses all details and presents design options
  • Produces templates and receives customer’s sign-off

Customer Feedback Survey

  • Overall, Are you satisfied with the respect our installers paid to you and your home?
  • Are you satisfied with the outcome of your countertop and installation?
  • Did INSTALLPRO effectively communicate with you in a timely manner.
  • Did INSTALLPRO effectively communicate with you about the job scope and requirements?
  • Were you satisfied with the purchase process and your kitchen dealer?
  • How likely are you to recommend us to your family, friends & colleagues?
  • Any other comments?

Other Attribute

  • Active participation in merchandising
  • Active participation in consumer incentives
    • Seasonal promos or rebates
  • Full customer service staff
  • High level of personalized service
  • Confidence
  • 35 years in business

Home

Contact Us

​Support

Digital Catalog​
​

Policies
   WareRite Advantage
   Glossary
​   Corian

​

To speak with customer service;
Outside Massachusetts
800-323-9405
Inside Massachusetts
800-323-9401​

customerservice@warerite.com
kitchen countertops distributor, countertops distributor, countertop distributor, countertops manufacturer, countertop manufacturer, vanity tops distributor, sink distributor, quartz countertops distributor, laminate countertops distributor, wood countertops, distributor, granite countertops distributor, bathroom distributor, warerite
40 Industrial Drive
East Bridgewater, MA 02333
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  • Home
  • Products
    • Quartz-Natural Stone >
      • Quartz
      • Natural Stone
      • Vanities
      • Sinks/Lavs
    • Laminate-Solid Surfaces >
      • Post-Formed
      • Custom Laminate
      • Solid Surface-Wood
    • Bath >
      • Semi-Custom Vanity
      • Tub & Shower
      • Technical Information
    • Policies >
      • WareRite Advantage
      • Glossary
      • Corian
  • Wood
    • Wood Colors & Edges
    • Wood Gallery
  • Contact
  • Support